Featurebase alternative
A Featurebase alternative that doesn’t charge you for your customers
Featurebase is a helpdesk, live chat and feedback suite in one subscription, with an AI support agent. Telloo is a public feedback board and roadmap with a free plan, posting without an account, and a flat price per team.
Why teams move to Telloo
- You only need a feedback board, not a helpdesk — and only want to pay for that
- A flat price for the team: 3 seats for $19.99/mo instead of $29 per seat
- No usage-based AI charges on your invoice
Where Featurebase is stronger
Worth knowing before you switch.
- A full helpdesk and live chat in the same product
- An AI agent that answers support tickets
- More integrations
Telloo vs Featurebase at a glance
| Telloo | Featurebase | |
|---|---|---|
| Free plan | Free plan: 1 board, 1 seat, up to 200 posts, “Powered by Telloo” badge | Free plan with 1 seat |
| Cheapest paid plan | Starter $19.99/mo, or $14.99/mo billed annually — 2 boards, 3 seats, Slack | Growth $29 per seat/mo billed yearly, plus $0.49 per AI resolution |
| What makes the price go up | Boards and team seats only. Never by the number of customers, voters or posts. | Team seats, plus AI resolutions on paid plans. |
| Posting without an account | Yes, on by default — post, vote and comment without an account (per-board switch) | See their documentation |
Featurebase prices from their public pricing page, checked October 11, 2026. Prices change — see www.featurebase.app for current terms. Featurebase is a trademark of its owner; Telloo is not affiliated with it.
Moving your data
Export your posts to CSV and use Telloo’s CSV importer (title, description, status, votes). Running the import twice does not create duplicates, and voters are not emailed or signed up.
Try Telloo next to Featurebase
Start on the free plan with one board, or take a 14-day trial of Starter. No card needed.