Pricing that scales with your board

Is there a free plan?

Yes. Free gives you one board, one seat and up to 200 posts, with unlimited voters and comments. It shows a “Powered by Telloo” badge and has no Slack, webhooks or CSV export. A Free board with no activity for 90 days becomes read-only until you reopen it. Upgrade at any time from the Billing page.

How does the trial work?

Pick the 14-day trial when you create your organization to get Starter limits (2 boards, 3 seats, Slack), no card required. Choose a plan any time before it ends.

Do you handle content reports for app review?

Yes, from Starter. Apps with user content need a way to report it and a team that acts quickly (App Store guideline 1.2, Google Play UGC). Telloo gives you a private report inbox: a report link or an API call, email and Slack alerts, a 24-hour deadline with a reminder, and a signed callback to your server when you resolve. Blocking users and filtering content stay in your app.

How the report inbox works →

Can I see my App Store and Google Play reviews here?

Yes, from Starter. Upload an App Store Connect key (Customer Support role) and invite one email in Play Console — every app is connected, with no app IDs to copy. You get Slack alerts for low ratings, can reply to reviews from Telloo, and can turn a review into a post on your board. Reviews sync once a day; Google Play only shares the last 7 days.

What does the AI do, and what does it cost?

From Starter, your team gets a weekly summary of new posts grouped by theme, one-click sorting of uncategorized posts into your categories, and reply drafts for store reviews. Each click is one run — sorting handles up to 40 posts per run — and runs are included in your plan: 200 a month on Starter, 1,000 on Pro, 3,000 on Business. The AI only drafts; nothing is posted until your team sends it. Visitors never trigger AI, and their names and emails are never sent to it. The similar-posts hint visitors see while writing is not AI and is on every plan.

See the AI features →

What counts as a seat?

Anyone in your organization — Owner, Admin or Member. The people posting and voting on your board are never billed.

Can we switch plans later?

Yes, at any time, from the Billing page. Changes take effect immediately and are prorated: moving up charges the difference right away, moving down leaves a credit for your next invoices. Nothing is deleted when you move down; you just cannot add more boards or seats than the new plan allows.

What happens when the trial ends?

Your board becomes read-only: people can still read it, but nobody can post, vote or comment. After 30 more days without a subscription the board is taken offline. Nothing is deleted at any point — everything returns the moment you subscribe.

Can I get a refund?

Yes. If Telloo isn't right for you, ask within 14 days of a payment and you get a full refund. Cancelling stops the next renewal and keeps the plan active until the end of the paid period.

Will I be told before a renewal?

Yes. We email the billing contact 7 days before every automatic renewal, monthly or annual, with the date and amount.